My order is due to arrive today, how can I find out what time it will arrive?

Most of our deliveries are on an 8:00 am – 5:00 pm delivery service with no confirmed ETA (Estimated Time of Arrival). Usually, our external couriers will contact you approx. 30 minutes before arriving at the delivery location.

Orders that are being delivered in Zone 1 by our own vehicles will be given a morning or afternoon time slot, which is confirmed by text message within 24 hours of delivery.

Our direct suppliers work on an all-day delivery service up until 6:00 pm and do not give out time frames.

If you are expecting a delivery, you can contact our Online Customer Care Team via Contact Us to see if they can obtain an ETA for your order.

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