Can Builder Depot provide VAT-exempt or zero-rated purchases?

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Builder Depot is not able to remove, reduce or adjust VAT from an order at a customer's request.

Our prices and orders will be processed with the applicable VAT unless otherwise stated.

What if I believe my purchase qualifies for VAT relief?

Certain goods or circumstances may qualify for VAT relief under HMRC rules. However, Builder Depot cannot provide individual tax advice or determine your eligibility for VAT relief.

For information about VAT relief and zero-rating, please refer to the relevant HMRC guidance on GOV.UK.

If you believe you are eligible to reclaim VAT, you should seek advice from HMRC or an appropriately qualified tax professional about the process that applies to your circumstances.

Can Builder Depot advise me whether I qualify?

No. Builder Depot cannot provide tax advice or confirm whether an individual customer, project or purchase qualifies for VAT relief or zero-rating.

Our Customer Service Team is therefore unable to assess VAT eligibility or provide individual VAT advice.

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