Can I collect a "Delivery Only" product?

No. Products marked “Delivery Only” are supplied directly by our suppliers and are not available for collection from a Builder Depot branch.

Delivery Only products cannot be changed to Click & Collect.

How will my order be delivered?

Delivery arrangements vary depending on the product and supplier.

The available delivery options, estimated delivery information and applicable charges will be shown when ordering.

Some suppliers may contact you directly to arrange delivery or provide delivery updates.

If you've already placed an order:

• Want to track your delivery? See How can I track my delivery?
• Your expected delivery date has passed? See My delivery hasn't arrived – what should I do?
• Need to return the product? See How do I return my order?
• Item damaged or incorrect? See What do I do if my item is damaged, missing or wrong?

For more information about supplier-direct products, see What does “Online Only” or “Direct from Supplier” mean?