Our delivery charges depend on the order value, delivery location, and the method of delivery. Below is a breakdown of how our delivery costs work.
Free Delivery Thresholds
- Zone 1: Free delivery on orders over £500 (inc. VAT).
- Zones 2–4: Free delivery on orders over £1,000 (inc. VAT).
- If your order qualifies, shipping will show as £0 at checkout, and you’ll only see the delivery date.
- You can find our delivery zones on our delivery information page.
Standard & Express Delivery (Builder Depot Transport)
For orders below the free delivery threshold, the following charges apply when using our own transport:
- Standard delivery: £20 (inc. VAT) per order
- Express delivery: £40 (inc. VAT) per order
Courier Deliveries
- You may be able to choose from different couriers at checkout.
- Courier delivery costs vary depending on the items purchased and delivery location.
- Costs are displayed before you place your order.
Supplier Deliveries
Some items are shipped directly from suppliers.
- Delivery costs for these items vary by supplier.
- The shipping cost will be shown clearly at checkout before you confirm your order.
Checking Delivery Costs Before You Order
- On each product page, you can enter your postcode to see the minimum delivery cost for your location.
- Once items are in your basket and your delivery details are added, you’ll see:
- The shipping cost for each shipment
- The available delivery dates
- The option to Click & Collect (if available for your item)
Choosing Your Delivery Date
For certain products, you can select a preferred delivery date at checkout. This will be displayed alongside the delivery cost or marked as free if your order qualifies.
Important Information
- Extra charges may apply if:
- The courier cannot deliver due to road restrictions
- No one is available to manually offload goods
- Delivery fails for other similar reasons
- Please make sure to inform us of any delivery restrictions in advance to avoid additional charges.
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