How can I check if my product has a warranty?

Warranty information varies depending on the product, manufacturer and supplier.

Where can I find the warranty information?

If warranty information is available for a product, it will be shown on the product page, usually within the Product Details or technical information.

This may include:

• The length of the warranty
• Details of who provides the warranty
• Registration requirements
• Links to the manufacturer's warranty or registration service

Do I need to register my product?

Some products, such as boilers and household appliances, may need to be registered with the manufacturer or supplier to receive the full warranty offered.

Where registration information is provided, please follow the instructions or links shown on the product page.

Who provides the warranty?

Product warranties may be provided by the manufacturer or supplier and the terms, length and claims process can vary by product.

Where a manufacturer provides a dedicated warranty, repair or technical support service, you may need to contact them directly in accordance with their warranty terms.

I can't find any warranty information

If you can't find warranty information on the product page or are unsure whether your product is covered, please contact our Online Customer Service Team.

When contacting us, provide your order reference and product details so we can help check the information available for your product.