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Order Related

Everything you need to know about
your online order at Builder Depot.

Order Related articles

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  • I’ve been charged but haven’t received an order confirmation – what should I do?
  • Can I combine two separate orders?
  • Can I change the delivery address on my order?
  • How do I know if my order has been successfully placed?
  • I haven’t received my order confirmation email – what should I do?
  • Where can I find my order number?
  • Is there a minimum order value?
  • Why have charges been applied to my order?
  • I'm having trouble paying online, how can I place my order?
  • Can I place an order over the phone?
  • I just placed an order but wish to cancel it. How do I do this?
  • Can I add or remove items from my order?
  • How can I check if my product has a warranty?

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